Demonia.co.uk

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Returns & Exchanges

IF you are at all unhappy with your purchase online or by phone simply return your order within 7 days of reciept in a resaleable condition and unused and unworn condition in the original boxing ensuring that the labels have not been removed for a FULL REFUND or EXCHANGE for a *different size.

It is the customer's responsibililty to ensure the safe return of the order to us.

NOTE: *We cannot exchange clearance items for a different size. Worn, damaged or used items will not be accepted for refund or exchange. Items ordered for collect in store are excluded from our exchange policy. Items returned in a resaleable condidition but OUTSIDE of the 7 day period may be subject to a restocking fee of £10 per item and additional shipping charges for exchanges may apply.

Faulty items

If your order arrives with you in a damaged condition please notify us immdediately, after 7 days we cannot accept items that are damaged in transist.

Worn fautly items.

If your item becomes fautly within 30 days of receiving your order, please contact us with your order details and the nature of the fault. We cannot accept any worn item after a 30 day period.
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Sat 10:00-16:00
(01706 829955)
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